Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information when you use Fast Formula.

Last updated: August 1, 2025

Privacy at a Glance

We collect only the information necessary to provide our formula buyback service. Your data is encrypted, never sold to third parties, and you maintain full control over your information.

Key principle: We respect your privacy and are committed to transparency in how we handle your data.

Information We Collect

  • Personal information you provide when creating an account or selling formula
  • Formula details including brand, expiration dates, and photos
  • Communication records when you contact our support team
  • Payment and shipping information for transactions
  • Usage data and analytics to improve our service

How We Use Your Information

  • Process your formula sales and handle payments
  • Communicate with you about your transactions
  • Provide customer support and respond to inquiries
  • Improve our platform and develop new features
  • Send important updates about our service

Information Sharing

  • We never sell your personal information to third parties
  • Payment processors receive necessary transaction details
  • Shipping partners get delivery information for your orders
  • Legal authorities if required by law or to protect our users
  • Service providers who help us operate our platform securely

Data Security

  • All data is encrypted in transit and at rest
  • Regular security audits and vulnerability assessments
  • Secure payment processing through certified providers
  • Limited access to personal data on a need-to-know basis
  • Incident response procedures for any security breaches

Your Rights

  • Access and download your personal data at any time
  • Request corrections to inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications
  • File complaints with data protection authorities

Data Retention

  • Account data kept while your account is active
  • Transaction records retained for 7 years for legal compliance
  • Support communications kept for 3 years
  • Marketing data deleted when you unsubscribe
  • Deleted data permanently removed within 30 days

Questions About Privacy?

If you have any questions about this privacy policy or how we handle your data, we're here to help.

Fast Formula Privacy Team, 123 Formula Ave, Suite 100, Austin, TX 78701